Purchase Process

Shop Online

Browse the CathyPaul Diamond online store and choose your favourite diamonds, engagement rings, wedding bands or jewellery. Every item comes with detailed specifications and GIA certification information.

Book a Viewing

If you would like to view a piece in person, please book an appointment through the "Book a Try-On" feature on our website or via WhatsApp. Our professional consultants will provide a one-on-one consultation service.

Order and Confirmation

Once you have confirmed the design, material and size, you may place your order directly online, or have a consultant assist you with the order. We will confirm your order details within 1 business day.

Production and Delivery

In-stock items take approximately 3 to 5 business days to prepare; bespoke designs take 4 to 6 weeks. Once completed, you may choose in-store collection or secure delivery.

After-Sales Service

All CathyPaul products enjoy lifetime free cleaning, inspection and polishing services, keeping your treasured pieces looking as good as new.